Last updated: 17 October 2026

1. Introduction

PrePress respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit prepress.co.uk, contact us through our website or email, or interact with our business pages on social media.

We process personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and applicable privacy and electronic communications legislation.

In this policy, “we”, “our” and “us” refer to PrePress.

2. Information we collect

We may collect and process the following information:

Information you provide to us

• Your name and email address.
• Your telephone number, if you provide it.
• Information about your enquiry or the subject of your message.
• Any other information you choose to include in a contact form or email.

Information collected when you visit our website

• Your IP address and general location information.
• Your browser type, device and operating system.
• Pages visited, time spent on pages and interactions with the website.
• Information about how visitors arrive at and use our website.

Some website usage information is collected through Google Analytics and our website’s hosting and security systems, subject to the relevant settings and consent requirements.

3. How we use your information

We use personal information to:

• Respond to enquiries and messages.
• Communicate with you when necessary.
• Operate, maintain and protect our website.
• Understand how visitors use our website and improve its content.
• Monitor our website’s performance in Google Search.
• Meet applicable legal obligations and establish or defend legal claims where necessary.

We do not sell your personal information.

We do not use information submitted through our contact form for unrelated purposes without an appropriate lawful basis.

4. Our lawful bases for processing

We process personal information only where we have an appropriate lawful basis.

Depending on the circumstances, these bases may include:

• Legitimate interests: responding to relevant business enquiries, maintaining website security and improving our website, where our interests do not override your rights.
• Consent: using non-essential cookies or similar technologies where consent is required, and for any other processing where consent is the appropriate legal basis.
• Legal obligation: processing information where necessary to comply with applicable law.
• Contract: processing information where necessary to take steps at your request before entering into a contract or to perform a contract with you.

Where processing relies on consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. Contact forms and email enquiries

If you contact us through our website’s contact form or by email, we use the information you provide to respond to your enquiry and manage the resulting correspondence.

Please do not submit sensitive personal information unless it is genuinely necessary.

We retain correspondence for as long as reasonably necessary to deal with your enquiry, maintain appropriate business records and meet any applicable legal requirements.

Where an enquiry does not lead to an ongoing business relationship, we do not keep the information indefinitely without a valid reason.

6. Cookies and consent management

Our website uses Complianz to help manage cookie consent and privacy preferences.

Cookies and similar technologies may be used for essential website functions, analytics and other purposes, depending on the technologies installed and your choices.

Where consent is required, non-essential cookies and similar technologies should not be activated before you give consent. You can change or withdraw your preferences through the cookie settings available on our website.

For further information about the cookies and technologies used on our website, please consult our cookie settings and any accompanying cookie declaration.

7. Google services

We use Google services to help manage and understand our website.

Google Analytics

Google Analytics helps us understand how visitors use our website, including which pages are visited and how people arrive at our content. This information helps us improve the website and its usefulness.

The information collected and the way it is processed depend on our Google Analytics configuration and consent settings.

Google Search Console

Google Search Console provides information about how our website performs in Google Search, including search queries, impressions, clicks and indexing issues.

We use this information to monitor and improve the visibility and performance of our website. Search Console reporting is generally aggregated performance data rather than a record of identifiable individuals’ browsing activity.

Google processes information in accordance with its own privacy terms and policies.

8. Social media

PrePress maintains business pages on Facebook and LinkedIn.

If you visit or interact with these pages, the relevant social media platform may collect and process information about you in accordance with its own privacy policy and settings.

If you contact us through a social media platform, we may use the information you provide to respond to your message.

Simply visiting our website does not necessarily mean that Facebook or LinkedIn receives information about your visit. This may depend on whether social media features, tracking technologies or other integrations are installed on our website.

Please consult the relevant platform’s privacy policy for further information about how it processes personal data.

9. Who we share information with

We do not sell or rent personal information.

We may share or allow access to information where necessary with service providers that help us operate our website and business. These may include our website hosting provider, Google and other technical providers involved in the services described in this policy.

Such providers may process information on our behalf or in accordance with their own applicable terms and privacy responsibilities.

We may also disclose information where required by law, to comply with a lawful request from an authorised authority, or where necessary to establish or defend legal claims.

We do not share contact form information with third parties for their own marketing purposes without an appropriate lawful basis.

10. International transfers

Some service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take the steps required by applicable data protection law, including using an appropriate transfer mechanism or safeguard where necessary.

Further information about a particular provider’s international data processing may be available in its own privacy documentation.

11. How long we retain information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to respond to enquiries, maintain business records, protect our website and comply with legal obligations.

Retention periods depend on the type of information, why it was collected and whether there is an ongoing business or legal need to retain it.

We securely delete or anonymise information when it is no longer needed, where appropriate and legally permitted.

12. How we protect your information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we take reasonable steps to protect the information we hold.

13. Your data protection rights

Depending on the circumstances and the applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Request restriction of processing.
• Object to certain processing.
• Request the transfer of certain information to you or another organisation.
• Withdraw consent where processing is based on consent.
• Complain to the Information Commissioner’s Office (ICO).

These rights are subject to applicable legal conditions and exemptions. For example, we may need to retain certain information to comply with a legal obligation or establish or defend a legal claim.

To exercise your rights, please contact us using the details below.

14. How to contact us

If you have questions about this Privacy Policy or how we handle personal information, or wish to exercise your data protection rights, please contact:

PrePress

Email: info@prepress.co.uk

Website: https://prepress.co.uk

Please provide sufficient information for us to understand and respond to your request. We may need to verify your identity before disclosing personal information or making changes.

15. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve them.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Website: https://ico.org.uk/make-a-complaint/

16. Changes to this policy

We may update this Privacy Policy when our website, services, data processing practices or legal obligations change.

The latest version will be published on this page, together with the date of the most recent update.